www melbet Terms and Conditions

These terms and conditions form a legally binding agreement between www melbet and its users. By accessing, browsing, or creating an account on this site, you are considered to have accepted all provisions of these terms and conditions. If you do not agree with any part of these terms, please refrain from using this site.

www melbet is an online gaming and sports betting platform designed for Bangladeshi users. All services on the site operate in Bangladeshi Taka (৳) and transactions can be completed through bKash, Nagad and Rocket.

These terms may be updated from time to time. It is your responsibility to re-read this page on each visit. If any change materially affects your rights, registered users will be notified by email.

1.1 Definitions

• "Site" means all services operated under the wwwmelbet.cam domain.
• "User" means any person who accesses the site, whether through a registered account or otherwise.
• "Account" means a user's personal profile created through the registration process.
• "Balance" means the amount of funds held in a user's account.
• "Bonus" means additional balance provided as a promotional benefit, which may be withdrawn subject to meeting specified conditions.

To open an account at www melbet, providing accurate and complete information is mandatory. The site reserves the right to close any account registered with false or incorrect information at any time.

2.1 Registration Terms

• Each user may operate only one account. If multiple accounts belonging to the same person are detected, all accounts may be closed and balances forfeited.
• The mobile number and email address provided at registration must be active and belong to the user.
• Ensuring the security of your password is entirely your responsibility. Passwords should never be shared with third parties.
• To make changes to account details, identity verification must be completed through the support team.

2.2 Identity Verification (KYC)

Before processing a withdrawal, or when a specified amount is exceeded, the site may request documents for identity verification. Failure to respond may delay the withdrawal process.

By registering an account, you confirm that you are at least 21 years of age. If any inconsistency is found during age verification, the account will be closed immediately and no balance or bonus will be returned.

Persons for whom online gaming is prohibited or restricted should not use this site. It is advisable to follow the responsible gaming guidelines for your own and your family's protection.

www melbet handles transactions through Bangladesh's most popular mobile banking services. Both depositing and withdrawing funds from a user's account are completely secure and fast.

4.1 Deposit Rules

• Minimum deposit: ৳100 (applicable for all methods).
• Accepted methods: bKash, Nagad and Rocket.
• After a deposit, the balance is generally updated instantly.
• The mobile number used at the time of deposit must be the number registered on the account.
• Depositing from a third party's account is strictly prohibited.

4.2 Withdrawal Rules

• Minimum withdrawal: ৳1,000.
• Withdrawal methods: bKash, Nagad and Rocket.
• The withdrawal process generally takes 10–45 minutes to complete.
• Withdrawal requests may only be made through the same method used for the deposit.
• Applicable wagering requirements must be met before withdrawing.

www melbet offers a welcome bonus for new users. There is also a VIP cashback benefit for regular players. Accepting a bonus means accepting the terms and conditions below.

5.1 Welcome Bonus Terms

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 will add ৳2,000 in bonus, making the total balance ৳3,000. To withdraw the bonus amount, the bonus must be wagered 20 times — meaning if you receive a ৳2,000 bonus, you must complete ৳40,000 in wagers.

• The bonus can only be received once per account.
• If a withdrawal is made after accepting the bonus but before the wagering requirement is met, the bonus will be cancelled.
• The contribution of certain games towards wagering calculations may differ — contact the support team for details.
• With bonus funds, the maximum bet on a single bet may be up to 10% of the balance.

5.2 VIP Cashback Rules

The weekly cashback is a fixed percentage of the week's net losses (total losses minus total winnings). This rate differs across three VIP tiers:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.

Example: If a Silver member has a net loss of ৳20,000 in a week, the cashback will be ৳20,000 × 0.5% = ৳100. Cashback is credited directly to the account and has no wagering requirement.

All betting activities on www melbet are conducted according to specific rules. The final decision on accepting or cancelling a bet is at the sole discretion of the site.

6.1 Sports Betting

• Once a bet is confirmed, it generally cannot be changed or cancelled, unless the event is cancelled.
• If an event is cancelled, postponed, or completed outside the scheduled time, the site's own rules will apply.
• Betting rules for cricket (BPL, IPL, T20 World Cup), football and other sports apply separately.
• If unusual betting patterns are detected, the site may delay payment pending investigation.

6.2 Casino and Slots Rules

• Each game has its own rules and RTP, which are displayed in the game interface.
• If a game is interrupted due to a technical issue, the round result may be considered void.
• In live casino games, the dealer's decision is final and no appeals are accepted.

Any of the following activities are strictly prohibited. Violating these prohibitions will result in account closure and balance forfeiture.

• Operating multiple accounts under the same person's name.
• Registering using false or incorrect identity information.
• Attempting to exploit loopholes in bonus terms for dishonest gain.
• Conducting transactions using a third party's account or identity.
• Using any automated software, bots or scripts for betting.
• Any attempt to compromise the site's security systems.
• Using the site for money laundering or illegal financial activities.
• Operating an account on behalf of a minor.

8.1 Closure at User's Request

Any user may apply to close their account at any time through the support team. Any remaining balance should be withdrawn before closing the account. For more information about the self-exclusion process, see the responsible gaming page.

8.2 Suspension or Closure by the Site

The site may temporarily suspend or permanently close an account in the following circumstances:

• Violation of any provision of these terms and conditions.
• Failure to respond to identity verification.
• Suspicious or unusual activity.
• Violation of applicable laws or regulations.

In the case of suspension, the balance will remain blocked until the investigation is complete. If no irregularity is found during the investigation, the balance will be returned.

www melbet believes that gaming is entertainment, not a means of solving financial problems. We encourage users to play safely and responsibly.

Users can set their own deposit limits, bet limits and session time. If gaming feels like it is getting out of control, use the self-exclusion option. The responsible gaming guidelines contain detailed information on self-exclusion, setting limits and getting support.

• Treat gaming as entertainment — not as a daily source of income.
• Set a budget and stick to it.
• Do not place extra bets trying to recover lost money.
• If you experience problems with gaming, seek professional help.

www melbet gives the highest priority to protecting users' personal information. The site uses SSL encryption technology to keep all data secure. Our privacy policy contains full details on how information is collected, stored and used.

• Personal information will be used solely for the purpose of providing and verifying services.
• Information will not be sold or transferred to third parties.
• Payment information is stored with the highest level of security.
• The data retention period and deletion process are described in the privacy policy.

For any dispute or complaint, first contact the site's support team. Assistance is available in Bengali and English via 24/7 live chat and email. The support team generally responds quickly, and most issues are resolved at the first point of contact.

11.1 Complaint Process

• Contact us via live chat for immediate assistance.
• You can submit a detailed complaint by email — attach screenshots or any relevant information.
• After submitting a complaint, please be patient while the investigation is underway.
• You also have the option to appeal against the support team's decision.

11.2 General Inquiries

Answers to many common questions can be found on our FAQ page. Detailed information on payments, bonuses, accounts, and gaming is provided there.

www melbet always strives to provide uninterrupted service, but in certain situations the site's liability is limited.

• The site is not responsible for internet connection failures or device issues.
• The site is not responsible for technical problems caused by third-party payment service providers.
• If a loss occurs due to an unforeseen technical error, the site may consider compensation subject to investigation.
• The site will not be held liable in force majeure situations (natural disasters, government directives, etc.).
• Any loss resulting from a user's own negligence or failure to comply with these terms is the user's own responsibility.